If you still have questions, feel free to contact us

  • What about security?

    We take security very seriously.
    The entire site is "https" which means that all traffic between your computer and our server is encrypted. 
    Passwords are encrypted on our servers using bcrypt.
    Our servers are protected by round-the-clock interior and exterior surveillance.
    Our software infrastructure is regularly updated with the latest security patches.
    All traffic between servers is encrypted as well.
    For physical security, our data center are SOC 1 Type II, SOC 2 Type II, and ISO 27001 certified.
    Our servers are in a private network with a firewall.

    And how about back-ups?
    We store all data in multiple secure locations.
    We perform daily backups of all critical data (including the database).
    We transfer all backed-up data to an additional server on a regular basis for long-term storage.

  • Is LabSpace really free?

    LabSpace is and will always be free for academic users (non-commercial/non-profit use). We collaborate with vendors and companies and they pay us for focused non-interfering advertising. Additionally, we have premium plans to broaden your LabSpace experience.  

  • Are there any limitations? 

    Our free accounts are currently limited to 1GB Disk Space, up to 10 Projects and 1 Group. If you would like to expand these limits, please contact us.

  • What do I need in order to join LabSpace?

    To register for a free LabSpace account, you will need a valid academic email address. If you are interested in subscribing to our premium services or you encounter any problems with your registration, please contact us.