FAQ 

If you still have questions, feel free to contact us

  • What about security?

    We take security very seriously.
    The entire site is "https" which means that all traffic between your computer and our server is encrypted. 
    Passwords are encrypted on our servers using bcrypt.
    Our servers are protected by round-the-clock interior and exterior surveillance.
    Our software infrastructure is regularly updated with the latest security patches.
    All traffic between servers is encrypted as well.
    For physical security, our data center are SOC 1 Type II, SOC 2 Type II, and ISO 27001 certified.
    Our servers are in a private network with a firewall.

    And how about back-ups?
    We store all data in multiple secure locations.
    We perform daily backups of all critical data (including the database).
    We transfer all backed-up data to an additional server on a regular basis for long-term storage.

  • Is LabSpace really free?

    LabSpace is and will always be free for academic users (non-commercial/non-profit use). We collaborate with vendors and companies and they pay us for a focused non-interfering advertising. Also we have a premium plans. 

  • Is there any limitations? 

    The limits of the free account are: Up to 1GB Disk Space, up to 10 Projects and 1 Group. If you need more, please contact us.

  • What I need in order to join LabSpace?

    All you need to join LabSpace for free is a valid academic email address. If you have any problems with this, please contact us.